Disclaimer: This blog is for general information purposes only and does not constitute legal advice and does not create or intend to create an attorney-client relationship. This blog post should never be used to replace the advice of your personal attorney.
Compliance with the Telephone Consumer Protection Act is vital. It is the only way to ensure you don’t suffer TCPA litigation. Litigation can then lead to class action. The Federal Communication Commission (FCC) and the Federal Trade Commission (FTC) manage the Act. Neither of them holds back when enforcing the TCPA. There are two such companies to help you. TCPA Protect, and Blacklist Alliance will both make sure that litigation doesn’t happen. It’s the best way to avoid the expense of abusive telephone consumer protection act actions. The two have the same goal of protecting your business. However, they have different methods for achieving those goals.
At TCPA Protect, customers come first. We believe that your marketing ability goes hand in hand with consumer protection. As an extension of that, TCPA compliance is essential. There are several customer data protection and privacy rules to follow. It doesn’t matter if you are telemarketers with a dedicated call center, a small growing business, or debt collectors. Compliance of the Federal Do Not Call list is one example. These rules can be challenging to follow. Breaching them can lead to breaking federal law. The punishments that come with it are worth avoiding. Your consumers, who once valued your services, will see the bad press. They will learn about your breach and turn against you.
TCPA Protect will make sure this does not happen. Our professional team will perform an audit. This ensures your telemarketing calls are compliant. We will make sure you are both SMS and Voice messages compliance. That includes the use of robocalls and automatic dialing systems. If you are not compliant, we will set you straight. Sometimes businesses come to us too late. TCPA Protect can still help. We have an independent team of class action attorneys that can offer legal support. With that dealt with, TCPA Protect will become your long-term partner. Our goal is to get your business TCPA compliant. Doing so will ensure your consumers have the protection they deserve. They will appreciate you for it. It won’t take long for your return on investment to show.
As stated, the Blacklist Alliance takes a different approach to TCPA compliance. Their primarily advertised product is their litigation firewall. Through the use of API keys, the litigation firewall can block numbers. Specifically, numbers of consumers and attorneys who have a record of bringing about TCPA litigation. This gets done on the premise that there are professional plaintiffs. They sit and wait for a company to start dialing them. A company can modify Blacklist’s proactive litigation firewall to their acceptance of risk. They can decide which phone numbers are a part of the blacklist. If an attorney can’t reach you, they can’t bring a case against you. Blacklist Alliance does offer compliance and legal support as well. Both of which are also essential for consumer protection compliance.
Who Should Provide Your TCPA Compliance Solution?
Both companies are industry professionals that share a common goal. That means choosing the solution right for you can seem challenging. The primary takeaway is that Blacklist Alliance offers a thorough service. But they propose that businesses avoid TCPA lawsuits by avoiding those who would bring the claims against them. Even with every class action attorney blocked, a day will come when a case will get brought against your business. A multilayered TCPA defense system will be of no use then.
TCPA Protect believes that the highest level of protection against TCPA litigation is full compliance. It is the only way to ensure the personal information of your consumers receives protection. To do that is to also protect their rights to privacy. You can’t block all your potential customers because they might be potential litigators. If you do, you won’t have a business to protect.